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BCCK PRIVACY NOTICE

1. About British Chambers of Commerce Kenya.

  • We, British Business Association of Kenya registration number 9660 / British Chambers of Commerce Kenya a company registered with registration number CPR/2014/156782 (the Chamber, we, us, our). We are a part of a network of the Chambers of Commerce globally affiliated by the United Kingdom British Chambers of Commerce.
  • We are registered with the Office of the Data Protection Commissioner as a Data Controller (Serial No 03488, date 27/11/2023).
  • We honour the rights of our members, employees and other users’ including website visitors’ right to privacy and data protection.
  • Processing of personal data is governed by the Data Protection Act, 2019(‘the Act’), The Data Protection General Regulations 2021, The Data Protection (Registration of Data Controllers and Data Processors) 2021, The Data Protection (Complaints Handling and Enforcement Procedures) Regulations 2021 and as may be amended from time to time, and any other regulations made thereunder (collectively, “the Data Protection Legislation”).
  • This Privacy Notice (“Notice”) describes how we collect, uses, share, and retain Personal Data provided by users of this website. The Policy is effective as of 3rd May 2024.

2. About this Notice

  • In order to provide our Services, we may need to process Personal Data from time to time (that is information about someone who can be identified or is identifiable from the data). This is Personal Data may be about you or other people. This Notice explains how we will use the Personal Data we hold.
  • The Notice will be continuously assessed against new technologies, business practices, regulatory changes and the evolving needs of the Chamber and the membership’s services provided the Chamber. So please do keep an eye on our notice before giving us any Personal Data.

3. Who do we hold Personal Data about.

  • We collect and hold a variety of personal data including names, email addresses, phone numbers, payment information, social media profiles, business addresses, demographic information such and details of our services the users may be interested in such as international trade opportunities, events and training courses.
  • We collect information directly from individuals or from the parent companies of the individuals. The information could be collected through e-mails, phone calls, online registration forms, event registration forms and face to face meetings.
  • We do not process children’s data. In the event we must process the personal data for children we will ensure we have consent from parents or guardians.
  • We do not collect personal data about individuals except when there is a lawful basis or a legitimate business requirement.

Details of the Individuals (Data Subjects):

INDIVIDUALS
TABLE HEADER 2
Client contacts
that is any party which has engaged us to provide services (including key contact data);
Membership
that is any party who or which has signed up to be a member of our organisation (including any individuals in their companies);
Supporters
that is anyone who has contacted us to find out about what we do or otherwise supported us, other than through Membership;
Beneficiaries
that is any individuals who receive our services.

4. How we process the Personal Data we hold, purpose for processing and what is our lawful basis.

  • We hold and process Personal Data as a Controller, which means we must have a ‘lawful basis’ for doing so. We have set out how we use Personal Data along with our lawful basis in the table below.
Purpose/Activity
Type of data
Lawful basis for processing including basis of legitimate interest
o register you as a new member
(a) Identity
(b) Contact
Performance of a contract with you.
To process and deliver your order or when you are purchasing items from our stores including:
(a) Manage payments, fees and charges.
(c) Deliver services to you (we may need to share your details with a third party providing a service, such as event providers and hotels)
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with you.
(b) Necessary for our legitimate interests.
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy.
(b) Sending you legally required information relating to information about our services.
(a) Identity
(b) Contact
(c) Profile
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated, to study how customers use our services, to provide you with the best service and to understand how we can improve our service based on your experience)
To enable you to take part in our events or complete a survey and to allow us to administer any of our events.
(a) Identity
(b) Contact
(a) Performance of a contract with you.
(b) Explicit Consent for photos and images (which consent you may withdraw at any time).
For commercial marketing, to make suggestions and recommendations to you about services that may be of interest to you
(a) Identity
(b) Contact
(c) Photos
(d) Images
Explicit Consent (which consent you may withdraw at any time)
  • Anywhere we are relying on legitimate interest we believe that such processing is necessary for the purposes of our legitimate interest, which in this case is to function as a business. We consider such use goes no further than the Data Subject would reasonable expect; is likely to align with the Data Subject’s interests (by enabling us to provide a sustainable business model) and is unlikely to be detrimental to the fundamental rights and freedoms of the Data Subject.
  • We may perform statistical analyses of user behaviour and characteristics to measure interest in and the use of various sections of the website.
  • The personal data held by us may also be used on an aggregate basis without any personal identifiers to provide third parties with information, such as the composition of membership, and to help us develop new member services, improve the features and content of the website or other marketing material, and to provide sponsors and others with aggregate information about our members, website users and their usage patterns in relation to services and/or the website.
  •  

5. Your rights under the Data Protection Legislation.

Under the Data Protection Legislation, you have the following rights, which we will always work to respect and uphold:

 

  • The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
  • The right to access the personal data we hold about you.
  • The right to have your personal data corrected if any of your personal data held by us is false, erroneous or misleading.
  • The right to ask us to delete or otherwise dispose of any of your personal data that we hold.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us to our use of your personal data for a particular purpose or purposes.
  • The right to withdraw consent. This means that, if we are relying on your consent as the lawful basis for using your personal data, you are free to withdraw that consent at any time.
  • The right to data portability. You have a right to request your personal data, which you have provided to us in a structured and commonly used format for your own use across different services.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
  •  

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights), such as full name, address, telephone number, email address, member number. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us by email as set out in Part 9.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Office of the Data Protection Commissioner. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first.

 

Time limit to respond.

We try to respond to all legitimate requests within 7 to 30 days. Occasionally it may take us longer than the stipulated time period if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

6. How we share your personal data.

All data sharing will be undertaken in line with the Data Protection Legislation.

Transfer of your personal data outside of the Republic of Kenya.

Subject to one or more appropriate safeguards set out in the Data Protection Legislation, we may from time to time transfer your personal data to the United Kingdom for the purposes described in this Privacy Notice.

When transferring your personal data we will ensure that it is protected in the same way as if it was being processed in the Republic of Kenya. 

We will ensure that the recipient country of your personal data has equivalent data protection laws in place and we will put in place a written contract with the recipient that means they must protect it to the same standards as the Republic of Kenya.

7. Security of your Personal Data

  • We use reasonable measures to safeguard your personal data.
  • We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
  • We limit access to your personal data to only those employees, contractors or agents who have a legitimate business need to have access to that data. The employees, contractors or agents will process your personal data in accordance with our instructions. They will be subject to a duty of confidentiality and due care with respect to handling the personal data.
  • We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
  • Our employees are trained on data security and information protection. Relevant areas of the our website will employ Secure Socket Layer (“SSL”) or Transport Layer Security (“TLS”) encryption technology to enhance data privacy and help prevent loss, misuse, or alteration of the information collected and retained by us.

8. How long do we keep your Personal Data.

We are required under the Data Protection Legislation to keep your personal data only for specific period as lawfully required. Some of the considerations we take into account when deciding on the retention of your data is:

  1. Where it is stipulated under the law; and
  2. the necessary time your data is needed for us to deliver the service to you.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

9. How to Contact us

If you wish to contact us in respect of part of this Privacy Notice or have any questions or would like further information regarding our handling of your personal data, please contact us by email:

Designation: The Office Administrator  

Physical Address:  British Council Complex

Email address: privacy@bcckenya.org

10. Changes to your personal data

 Please keep us informed of any changes to your personal data by emailing us with full details of the changes at membership@bcckenya.org

 

About Mrs. Sonal Tejpar

Sonal Sejpal is currently the Chairperson of the British Chamber of Commerce in Kenya. Sonal is a partner at ALN Kenya | Anjarwalla & Khanna, one of the leading law firms in East Africa and the founding member of ALN, an alliance of leading corporate law firms across 15 key African jurisdictions. She has been with the firm for over 24 years and leads the firm’s banking and finance practice in addition to actively supporting A&K Tanzania, A&K’s affiliate firm in Tanzania. Her practice focuses on banking & finance, aviation, syndicated and project finance, restructurings, and insolvency. She also handles corporate commercial matters and employment law.

Sonal is the Chairperson of the British Chamber of Commerce and sits on the board of the Employment Law Alliance and is Regional Chair for Africa & the Middle East.

She is a Solicitor of the Supreme Court of England and Wales, an Advocate of the High Court of Kenya and is a licensed Insolvency Practitioner in Kenya (one of only two lawyers in the entire country to have qualified as such).

She is ranked as a leading lawyer in Kenya by Chambers Global, IFLR1000, and Legal 500. Sonal graduated with a Bachelor of Laws degree at the University of Westminster, England.

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About Mr. Anthony Muthusi

Anthony has over 22 years of experience gained working with the Big Four that covers restructuring and turnaround planning, mergers and acquisition, financial due diligence, business valuation and private equity advisory. He is a licensed insolvency practitioner and a Certified Trustee from College of Insurance of Kenya.

Anthony holds an MBA from Warwick Business School and a Bachelor of Commerce from the University of Nairobi. He is a Certified Public Accountant and a member of the Institute of Certified Public Accountants of Kenya (ICPAK) and has served as a board member at Endeavor and the British Chamber of Commerce.

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About Mrs. Jane Karuku MGH

Ms. Jane Karuku is the Group Managing Director and Chief Executive Officer EABL. Ms. Karuku has been the Managing Director of Kenya Breweries Limited (KBL) since July 2015, a member of the EABL Board since 2013, and a Board member of the British Chamber of Commerce Kenya.

Ms. Karuku is a dynamic business leader, with strong management experience spanning over 20 years in FMCG and Non-Governmental organisations. Prior to her appointment to KBL, she was the President of Alliance for a Green Revolution in Africa (AGRA). She has also previously held a number of senior positions in various companies including Deputy Chief Executive and Secretary General, Telkom Kenya and Managing Director, Cadbury East and Central Africa. Prior to that Ms. Karuku worked with Farmers Choice Kenya and Kenya Cooperative Creameries.

She has been a member of the board of Barclays Bank of Kenya and Junior Achievement-Kenya. She is currently the Chairperson of the Kenya Covid-19 Fund, Chairperson of Kenya’s Vision 2030 Board, a Trustee at the United States International University (USIU) and is a board member at Kenya Association of Manufacturers.

Ms. Karuku holds a Bachelor of Science Degree in Food Science and Technology from the University of Nairobi and an MBA in Marketing from the National University of California.

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About Mr. Robert Hutchinson

Robert Hutchinson (Group Head – Corporate Risk
Management, Castor Vali Africa Limited; Board
Member BCCK)

Robert is a seasoned strategic leader and risk
management professional with over 20 years’
experience guiding organizations through complexity,
uncertainty and change. He is the Group head –
Corporate Risk of Castor Vali Africa, leading business
strategy, client engagement and regional growth. Robert
advises boards and executive teams on identifying and
managing risks to enable responsible, scalable
investment across Africa, with particular focus on
infrastructure, climate risk and societal resilience. He
has supported multinational clients and development
finance institutions in fragile and conflict-affected
environments, including Sudan and Ethiopia.

Previously, Robert was Business Resilience Director for
PwC Africa, where he led enterprise risk management,
physical security, and crisis coordination for 16
countries during COVID-19. His earlier career includes
senior consultancy roles in natural resources and
distinguished service in the British Army, achieving early
promotion to Major and serving in operational and
strategic intelligence roles.
Robert combines deep African market insight with
international risk expertise and mentors emerging
leaders on decision-making, resilience and team
development.

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About Ms. Joyce Kibe

Joyce joined the Bank in 2021. Her strong commercial acumen, skilful stakeholder engagement and ability to transform insights from data into award-winning marketing strategies has led to her achieving extraordinary business results throughout her career. Joyce has 22 years of experience in marketing, communications, consumer insights, innovation and strategic planning having worked for British American Tobacco and East African Breweries. She has held various leadership roles in Kenya, Nigeria, UK and Zimbabwe.

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About Mr. Titus Mukora

Mr Titus has specialised in transfer pricing for the last 16 years. Before that he was a legal associate and a general tax consultant. He has performed numerous transfer pricing studies across industries in numerous territories in Africa including Kenya, Uganda, Tanzania, Nigeria, Malawi, Zambia, Zimbabwe, Mozambique and South Africa. He has also performed transfer pricing studies for companies in Australia. He has experience in compliance, structuring and defense work and is currently focusing on the incorporation of transfer pricing in the business strategies of companies from a compliance, transaction and supply chain perspective.

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About Mrs. Patricia Ithau

I am a true believer in my continent Africa, and need to build on our human capital so to market ourselves in order to transform our fortunes on the global stage. Passionate and drawing inspiration from making a difference in everything I do, I believe I have the opportunity to build role models in the corporate and entrepreneurial world, serving as a catalyst and connecting resources to help enterprise overcome adversity and seize opportunities to realize their full potential.
That belief is underpinned by my love for identifying enduring consumer and commercial insights to support the development of brands and grow businesses, that actualized in a career spanning 25 years across 3 global companies, Unilever, Diageo/EABL and L’Oreal. In the last 8 years of that career my focus was on setting up new organizations and opening new frontiers as Managing Director Uganda Breweries Ltd, Managing Director EABL International and my last role in the FMCG sector, setting up L’Oreal East Africa Ltd, a subsidiary of the Global multinational as its inaugural Managing Director. This was indeed a crowning glory having in a little over 3 years grown a business with $25million revenue, employing over 270 people, manufacturing 40 million units p.a. and closing one of the first of its kind acquisitions of a local business, in this market.
I pivoted my passion to drive scaling and transformation of SME’s the largest job creation sector in all emerging economies. I make this a reality as the Regional Director for the Stanford Institute for Innovation in Developing Economies - Seed, an initiative out of the Graduate School of Business, that supports transformation of SME’s in the East and Southern Africa region, through a year-long program. The program in the last 5 years has supported scaling of over 200 small to mid-size companies, demonstrating real impact through the age old idiom ‘teach a man to fish and you feed him for a lifetime’.
I currently sit on the Boards of; ABSA Bank Kenya Ltd; the Kenya Private Sector Alliance (KEPSA), Jambojet Ltd and Vivo ActiveWear Ltd, all of which lean on my expertise growing enterprise. I build on the positive impact of development funding, as a board member of Trade Mark East Africa (TMEA), the multi donor initiative with the overall goal of reducing poverty in the East African region through reduction of trade barriers and increased trade competitiveness of the region; and bring to life my enduring desire to connect corporate business with social sustainability investment, as a Trustee on the Board of the Vodafone Foundation, UK.

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About Mr. John Rogers

John leads the East Africa business for Turner & Townsend – a global professional services firm operating in the real estate, infrastructure, and natural resources sectors. He is a member of the Turner & Townsend Africa Board and a chair of the East Africa Board. Before joining Turner & Townsend, he was the managing director for MML formerly Mentor Management Limited, an Actis owned company. In 2018 he oversaw the merger between MML and Turner & Townsend. Since Joining Turner & Townsend he has increased the companies’ footprint to 7 countries in East Africa and is now leading the entry into other new markets. He is a commercially astute, engaging and results driven executive with more than 15 years’ construction experience and has worked previously in the Middle East, UK & Ireland. He has led multicultural teams through the complete process of project development, procurement and realization in both Private and Public Sectors. He has worked with governments, industry authorities, asset owners, investors, capital programmes and supply chain partners. Through leading teams to deliver great outcomes on projects, John has helped deliver lasting benefits for organisations, economies, and societies. Some of the recent notable projects that he has led include; The Nexus Green Solar Water Pumping systems funded by UKEF, the East Africa Breweries Limited Biomass Steam Plants in Kenya and Uganda, the Nairobi Gate Industrial Park, the Kenya Roads Annuity Programmes (Lot 15 and Lot 18) and Tilenga project that is part of the East Africa Crude Oil Pipeline project;just to name a few. He is passionate about data, technology and raising standards in construction in Africa, driving productivity, safety, efficiency, and sustainability. He believes that by leading the way digitally, there’s an opportunity to set the pace and make a positive contribution in the transformation of our industry.
John brings with him a wealth of knowledge from different geographies and profiles and his involvement on the board will see him;

Connect organisations and programmes to leading practice,
Support opportunities for successful investment,
Unlock and explore innovation opportunities and global best practice

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